The red zone
coaching TERMS and CONDITIONS
- introduction
- Luke Lambert and Hayley Lambert ABN 25 412 713 097 (Dance Fitness 4 Kids) provides dance group coaching services (Dance Sessions). These terms and conditions (Terms) govern Dance Fitness 4 Kids’ supply of the Dance Sessions to you.
- If you are a parent or legal guardian (Client, you or your) entering into these Terms on behalf of a child who is under 18 years of age (Child):
- you indemnify and hold harmless Dance Fitness 4 Kids for any claim attempted to be made by the Child on the basis of a claim that the Child is a third party to these Terms (and otherwise indemnify Dance Fitness 4 Kids in accordance with these Terms); and
- you consent to Dance Fitness 4 Kids engaging with the Child for the purpose of providing the Dance Sessions as set out in these Terms.
- If you are over 18 years of age and will personally participate in the Dance Sessions , the words Child and Client both refer to you. Any phrasing in these Terms that implies you bear an obligation in relation to someone else is to be disregarded and interpreted as if the obligation applies to you both as the Child and the Client.
- Capitalised words and phrases used in these Terms have the meanings given to that word or phrase by the word immediately preceding any bolded and bracketed word(s) or phrase(s).
- agreement
- By making a booking for a Dance Session through the website located at www.df4k.com.au (Website) or otherwise making payment for a Dance Session to Dance Fitness 4 Kids (Booking), the Client:
- agrees to be bound by these Terms; and
- warrants they are authorised to use the debit or credit card used to make a Booking.
- Making a Booking or otherwise making payment for a Dance Session constitutes the Client’s intention and offer to enter into a binding legal agreement, where Dance Fitness 4 Kids will provide the Client with the Dance Sessions they have purchased in exchange for payment of the Fees (defined in clause 7(a)). An agreement is not formed until the Client receives an email or other written notification from Dance Fitness 4 Kids confirming the Client’s Booking.
- Dance Fitness 4 Kids may change these Terms at any time by updating this page of the Website, and the Client’s continued use of the Website following such an update will represent an agreement by the Client to be bound by the Terms as amended.
- account
- To make a Booking for a Dance Session, you will need to register an account through the Website (Account).
- As part of the Account registration process and otherwise as part of your use of the Website, you may be required to provide personal information and details, such as your email address, first and last name, preferred username, a secure password, billing and postal addresses, mobile phone number, bank account information, and other information as determined by Dance Fitness 4 Kids from time to time.
- You warrant that any information you give to Dance Fitness 4 Kids, including information given in the course of completing the Account registration process will always be accurate, honest, correct and up-to-date.
- Dance Fitness 4 Kids may, in its absolute discretion, suspend or cancel your Account for any reason, including for any failure to comply with these Terms.
- types of DANCE sessions
The types of Dance Sessions offered by Dance Fitness 4 Kids, including fees and details of inclusions, are as set out on the Website from time to time or as communicated to the Client in writing.
- Disclaimers
- (Risk of injury) You understand and acknowledge that participating in a Dance Session involves the potential for the Child to suffer physical injury, which may be serious or disabling. Participation in the Dance Session is at the Child’s own risk with full knowledge of the dangers involved, including risk of physical injury, injury from equipment use, injury from contact with other children, muscle and ligament strains, bruising, aggravation of a pre-existing injury, broken or fractured bones, illness due to the effects of the weather, including high heat and/or humidity, or even death.
- (Pre-existing injury) If the Child has any pre-existing injury, medical condition or illness, you must inform Dance Fitness 4 Kids before the Child participates in a Dance Session. If participating in a Dance Session might increase the Child’s risk of further injury, or it is unsafe to the Child, the Child must not participate in the Dance Session. If the Child does participate in the Dance Session, they participate entirely at their own risk.
- (Personal circumstances) As physical exercise can be strenuous, Dance Fitness 4 Kids urges the Client to consider if the Dance Session is right for the Child, having regard to their personal circumstances, including any health conditions and their physical fitness. The Client agrees that when a Child participates in the Dance Session they participate entirely at their own risk.
- (Results not guaranteed) Dance Fitness 4 Kids makes no representations or warranties that a Dance Session will bring about any particular result, outcome or improvement. You acknowledge and agree that participation in a Dance Session does not guarantee any particular result or outcome and that results differ for each Child depending on personal circumstances.
- (Not medical advice) All information and recommendations provided by Dance Fitness 4 Kids, including information that is provided by Dance Fitness 4 Kids personnel in the course of providing a Dance Session, on the Website or via email or over the phone, is general in nature and is not intended to be professional advice, a medical diagnosis or treatment of any kind and should not be relied upon as such. Any reliance on or use of such information is entirely at your own risk and Dance Fitness 4 Kids are not liable for any loss or damage suffered as a result of or in connection with such reliance.
- (Consult medical professional) Dance Fitness 4 Kids highly recommends consulting a medical professional before participating in any Dance Session, particularly in circumstances where the Child has a pre-existing medical condition, illness or injury that may place the Child at a greater risk of suffering an injury.
- DANCE sessions
- booking
- Once you have made a Booking for a Dance Session, you will receive an email from Dance Fitness 4 Kids confirming the time(s), date(s) and location(s) of the Dance Sessions you have purchased.
- It is your responsibility to ensure that the Child attends the Dance Session at the specified time, date and location.
- pre-training questionnaire
- Prior to participating in a Dance Session, you may be required to complete a questionnaire on the Website (Questionnaire). You warrant that any information you provide to us about the Child in a Questionnaire will be accurate, honest and up-to-date.
- You acknowledge and agree that:
- the program of a Dance Session is not developed for the specific requirements or needs of an individual Child; and
- Dance Fitness 4 Kids will not modify or amend a Dance Session as a result of any information provided in the Questionnaire, including any pre-existing injuries, medical condition or illness a Child may have.
- general requirements
- (Clothing) All Childs must wear suitable clothing to a Dance Session. Dance Fitness 4 Kids reserves the right to cancel the Child’s Dance Session if Dance Fitness 4 Kids determine their clothing or footwear are unsuitable, and you will not be entitled to a refund of the Dance Session.
- (Behaviour) Childs must participate in a Dance Sessions in a polite, safe and respectful manner, and in accordance with any instructions provided by Dance Fitness 4 Kids personnel and they must not be disruptive or inappropriate.
- medical
- You are responsible for ensuring that the Child has all prescribed medications, such as for asthma or diabetes, which the Child may require from time to time, on their person at all times while participating in the Dance Session.
- You acknowledge and agree that in the event the Child suffers an accident or injury while participating in the Dance Session, first aid may be administered to the Child and emergency services may be called at your cost.
- health and safety during training session
The Client warrants that the Child must:
- comply with all safety guidelines, instructions and/or rules that Dance Fitness 4 Kids provide to the Child in relation to participating in the Dance Session;
- stop participating in any Dance Session and alert Dance Fitness 4 Kids immediately if the Child has any concerns about their health or safety during the Dance Session or if they start feeling dizzy, faint, unwell or feel any unusual pain during the Dance Session;
- use all equipment provided by Dance Fitness 4 Kids in a Dance Session in accordance with Dance Fitness 4 Kids’ safety guidelines and instructions;
- not participate in a Dance Session under the influence of alcohol or illicit substances;
- not participate in a Dance Session if ill, injured or otherwise feeling unwell; and
- warm-up prior to participating in a Dance Session.
- photos and videos of Child
- Dance Fitness 4 Kids may photograph or record any part of a Dance Session, including taking group or individual photos or video footage featuring the Child (Media).
- Subject to your written consent:
- Dance Fitness 4 Kids may use the Media and the Child’s image/s for the purpose of marketing and promotional material, including using the Media on Dance Fitness 4 Kids’ website, social media pages and other channels;
- you assign (including as a present assignment of future copyright) and transfer to us all right, title and interest (including intellectual property rights) in and to the Media, free from any encumbrances or other security interests, including all rights, claims, demands, causes of action, rights of action past, present or future arising out of, or in relation to, the Media; and
- you release us from, and indemnify us against, all claims, actions, demands and liabilities in relation to the creation of Media, which you or the Child may have against us.
- PAYMENT
- You must pay the fees (Fees) for the specific Dance Session you have chosen in the amounts and at the times set out on our Website or as otherwise agreed with you in writing.
- All Fees on our Website or otherwise advised to you are:
- in Australian Dollars; and
- subject to change prior to you completing a Booking without notice.
- Unless otherwise agreed in writing:
- if Dance Fitness 4 Kids issues an invoice to you, payment must be made by the time specified in such invoice; and
- in all other circumstances, you must pay for all Dance Sessions prior to participation.
- (GST) Unless expressly indicated, amounts stated on the Website do not include GST. In relation to any GST payable for a taxable supply Dance Fitness 4 Kids, you must pay the GST subject to Dance Fitness 4 Kids providing a tax invoice.
- (Card Surcharge) Dance Fitness 4 Kids reserves the right to charge credit card surcharges in the event payments are made using a credit, debit or charge card (including Visa, MasterCard or American Express).
- (Online Payment Partner) Dance Fitness 4 Kids may use third-party payment providers (Payment Providers) to collect payments for Services, including Stripe. The processing of payments by the Payment Provider will be, in addition to these Terms, subject to the terms and privacy policy of the Payment Provider and Dance Fitness 4 Kids is not liable for the security or performance of the Payment Provider. Dance Fitness 4 Kids reserves the right to correct, or to instruct our Payment Provider to correct, any mistakes in collecting your payment. Stripe’s terms of service are available here: https://stripe.com/en-au/legal
- refunds, cancellations and rescheduling
- refunds
You acknowledge and agree:
- that the Fees (including any deposit) are non-refundable for change of mind; and
- that no refund will be given (including for a deposit) where a Dance Session is unused or missed by a Child for any reason, including where a Child is sick or injured.
- unsuitable weather conditions
Dance Fitness 4 Kids may need to cancel and reschedule a Dance Session as a result of unsuitable weather conditions. Cancellation due to unsuitable weather conditions is at Dance Fitness 4 Kids’ discretion, and Dance Fitness 4 Kids will endeavour to notify you of such cancellation around 2 hours before the Dance Session start time, and will propose an Alternative Session in accordance with clause 8.3.
- cancellations by DANCE FITNESS 4 KIDS
- Dance Fitness 4 Kids reserves the right to reschedule a Dance Session at any time, including as a result of any decision of a government authority in relation to COVID-19 or any threat of COVID-19 beyond our reasonable control. Dance Fitness 4 Kids will notify you as soon as possible if it needs to reschedule a booked Dance Session (Notification) and will offer you an alternative date and time (Alternative Session).
- If the Alternative Session is not suitable, you will have the option to transfer the Fees paid for the Dance Session to another Dance Session (New Session) provided the New Session is within 12 months from Notification. If we propose an Alternative Session, and no New Session is booked in by you in the 12 months after the Notification, then no refund will be issued to you in respect of the Fees for that Dance Session.
- Dance Fitness 4 Kids reserves the right to cancel a Child’s Dance Session, provided that upon such cancellation Dance Fitness 4 Kids will refund to you any Fees which you have paid for Dance Sessions that were not held, and for which no Alternative Sessions were proposed.
- If Dance Fitness 4 Kids cancels a Dance Session because of the Child’s conduct that Dance Fitness 4 Kids considers to be inappropriate or disruptive (in breach of clause 6.3(b)) or the Child otherwise breaches any other provision of these Terms, Dance Fitness 4 Kids will not refund any Fees.
- Intellectual property
- The Client will not acquire Intellectual Property Rights in any Dance Fitness 4 Kids IP under these Terms or as part of receiving a Dance Session.
- For the purposes of this clause 9:
- “Dance Fitness 4 Kids IP” means the Material produced, owned or licenced by Dance Fitness 4 Kids prior to or developed in the course of providing the Dance Sessions, either alone or in conjunction with the Client, Child or others, and any Intellectual Property Rights attaching to that Material.
- “Intellectual Property Rights” means any and all present and future intellectual and industrial property rights throughout the world, including copyright, trade marks, designs, patents or other proprietary rights, confidential information and the right to have information kept confidential, or any rights to registration of such rights whether created before or after the time of Booking, whether registered or unregistered.
- “Material” means tangible and intangible information, documents, reports, drawings, designs, software (including source and object code), inventions, concepts, data and other materials in any media whatsoever.
- warranties
- To the maximum extent permitted by applicable law, all express or implied representations and warranties (whether relating to fitness for purpose or performance, or otherwise) not expressly stated in these Terms are excluded.
- Nothing in these Terms is intended to limit the operation of the Australian Consumer Law contained in the Competition and Consumer Act 2010 (Cth) (ACL). Under the ACL, the Client may be entitled to certain remedies (like a refund, replacement or repair) if there is a failure with the goods or services provided.
- liability and indeminty
- (Limitation of liability) To the maximum extent permitted by applicable law, the maximum aggregate liability of Dance Fitness 4 Kids to the Client in respect of loss or damage sustained by the Client or Child under or in connection with these Terms is limited to the total Fees paid to Dance Fitness 4 Kids by the Client in the 6 months preceding the first event giving rise to the relevant liability.
- (Indemnity) The Client agrees at all times to indemnify and hold harmless Dance Fitness 4 Kids and its officers, employees, agents and contractors (“those indemnified“) from and against any loss (including reasonable legal costs) or liability incurred or suffered by any of those indemnified where such loss or liability was caused or contributed to by the Client’s or the Child’s:
- breach of these Terms; or
- negligent, fraudulent or criminal act or omission.
- (Consequential loss) Dance Fitness 4 Kids will not be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue arising under or in connection with these Terms or any goods or services provided by Dance Fitness 4 Kids, except to the extent this liability cannot be excluded under the Competition and Consumer Act 2010 (Cth) or any other applicable law.
- (Limitation of liability and indemnity for personal injury and death) Despite any other provision of these Terms and to the maximum extent permitted by law, Dance Fitness 4 Kids is not liable to the Client for any personal injury or death suffered by the Child for any reason, including injury caused by or as a result of another child whether accidental or malicious. In addition, the Client indemnifies and holds harmless Dance Fitness 4 Kids and its officers, employees, agents and contractors (“those indemnified“) from and against any loss (including reasonable legal costs) or liability incurred or suffered by any of those indemnified for any personal injury or death caused by the Child to another Child whether accidental or malicious.
- dispute resolution
- A party claiming that a dispute has arisen under or in connection with these Terms must not commence court proceedings arising from or relating to the dispute, other than a claim for urgent interlocutory relief, unless that party has complied with the requirements of this clause.
- A party that requires resolution of a dispute which arises under or in connection with these Terms must give the other party or parties to the dispute written notice containing reasonable details of the dispute and requiring its resolution under this clause.
- Once the dispute notice has been given, each party to the dispute must then use its best efforts to resolve the dispute in good faith. If the dispute is not resolved within a period of 14 days (or such other period as agreed by the parties in writing) after the date of the notice, any party to the dispute may take legal proceedings to resolve the dispute.
- force majeure
- If Dance Fitness 4 Kids becomes unable, wholly or in part, to carry out an obligation under these Terms (other than an obligation to pay money) due to a Force Majeure Event, Dance Fitness 4 Kids must give to the Client prompt written notice of:
- reasonable details of the Force Majeure Event; and
- so far as is known, the probable extent to which Dance Fitness 4 Kids will be unable to perform or be delayed in performing its obligation.
- Subject to compliance with clause 13 the relevant obligation will be suspended during the Force Majeure Event to the extent that it is affected by the Force Majeure Event.
- Dance Fitness 4 Kids must use its best endeavours to overcome or remove the Force Majeure Event as quickly as possible.
- For the purposes of these Terms, a ‘Force Majeure Event’ means any:
- act of God, lightning strike, meteor strike, earthquake, storm, flood, landslide, explosion or fire;
- strikes or other industrial action outside of the control of Dance Fitness 4 Kids;
- war, terrorism, sabotage, blockade, revolution, riot, insurrection, civil commotion, epidemic, pandemic; or
- any decision of a government authority in relation to COVID-19, or any threat of COVID-19 beyond the reasonable control of Dance Fitness 4 Kids, to the extent it affects Dance Fitness 4 Kids’ ability to perform its obligations.
- NOTICES
- A notice or other communication to a party under these Terms must be in writing and delivered via email to the other party, to the email address most regularly used by the parties to correspond (Email Address). The parties may update their Email Address by notice to the other party.
- Unless the party sending the notice knows or reasonably ought to suspect that an email was not delivered to the other party’s Email Address, notice will be taken to be given 24 hours after the email was sent, or when replied to by the other party, whichever is earlier.
- GENERAL
- (Governing Law and Jurisdiction) These Terms are governed by the law applying in Queensland, Australia. Each party irrevocably submits to the exclusive jurisdiction of the courts of Queensland, Australia and courts of appeal from them in respect of any proceedings arising out of or in connection with these Terms. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.
- (Waiver) No party to these Terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.
- (Severance) Any term of these Terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of these Terms is not limited or otherwise affected.
- (Cost) Except as otherwise provided in these Terms, each party must pay its own costs and expenses in connection with performing these Terms.
- (Assignment) A party cannot assign, novate or otherwise transfer any of its rights or obligations under these terms without the prior written consent of the other party.
- (Entire Agreement) These Terms embody the entire agreement between the parties.
- INTERPRETATION
- (singular and plural) words in the singular includes the plural (and vice versa);
- (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
- (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
- (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;
- (these Terms) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these Terms, and a reference to these Terms includes all schedules, exhibits, attachments and annexures to it;
- (document) a reference to a document (including these Terms) is to that document as varied, novated, ratified or replaced from time to time;
- (headings) headings and words in bold type are for convenience only and do not affect interpretation;
- (includes) the word “includes” and similar words in any form is not a word of limitation; and
- (adverse interpretation) no provision of these Terms will be interpreted adversely to a party because that party was responsible for the preparation of these Terms or that provision.
COOKIES POLICY
- INTRODUCTION
- This Cookies Policy applies between you and us, Luke Lambert and Hayley Lambert ABN 25 412 713 097 (“we”, “us”, or “our”).
- This Cookies Policy applies when you use our website accessible at www.df4k.com.au (“Website”), and describes the types of cookies we use on our Website, how we use them, and how you can control them.
- A cookie is a small file that’s stored on your computer or device when you visit a website that uses cookies. We may use several different cookies on our Website, for the purposes of website functionality, performance, advertising, and social media or content cookies. Cookies enhance your experience on our Website, as it allows us to recognise you, remember your details and preferences (for example, your log-in details), and provide us with information on when you’ve visited and how you’ve interacted with our Website.
- TYPES OF COOKIES WE USE
The below table sets out the type of cookies we may collect on our Website.
Strictly Necessary Cookies | Certain cookies we use are essential for the proper functioning of our Website, without which our Website won’t work or certain features won’t be accessible to you. For example, we may need to remember data you’ve inputted from one page to the next in a single session. |
Performance Cookies | Performance cookies collect information about your use of the Website to help enhance the services we provide to you. We collect information about how you interact with the Website, including the pages you visit and the frequency of your visits. This information helps us identify patterns of usage on the site, collect analytics data, identify issues you may have had on the Website, make changes to enhance your browsing experience, and analyse if our marketing is effective and relevant to you. |
Functional Cookies | We use functional cookies to improve your experience on our Website and make things more convenient for you. These cookies personalise your experience on our Website based on your preferences, by remembering your details such as your login details or region. Security cookies are a type of functional cookie, which assist with website and user account security. Load balancing session cookies are used for the duration of the session to distribute user requests across multiple servers to optimize website speed and capacity. We may also use user interface customization persistent cookies to store a user’s preferred version of our Website, such as font and language preferences. |
Advertising cookies | Advertising cookies are used on our Website to provide you with targeted marketing materials in accordance with your interests and preferences. These cookies remember that you visited our Website, and we may provide this information to third-parties. These cookies usually cannot personally identify you, so your anonymity is typically secured. These cookies ensure that advertisements displayed to you are things that may be of interest to you. |
Content cookies | Content cookies are placed by many social media plugins (like plugins that allow you to share content on Facebook), and other tools to enhance the content displayed on a website (for example, services that allow the playing of video files). We integrate these plugins into our Website to improve usability and customer experience. Some of these third party services may place cookies that are also used for the purposes of behavioural advertising or market analysis. |
- How long will cookies remain on my device?
The amount of time that a cookie remains on your computer or device depends on the type of cookie – cookies are either “persistent” or “session” cookies. Persistent cookies last until they expire or are deleted, so they may remain on your device for as little as 10 minutes to several years. Session cookies last until you stop browsing, so just for the relevant session.
- how do third parties use cookies on the website?
We may use third party analytics cookies to collect information about your interaction with our Website. We also may use Google Analytics and other third-party analytics providers to help process data. To find out more, see How Google uses data when you use our partners’ sites or apps.
- How do I control cookies?
- Usually, you can control and manage cookies through your browser. You can control whether or not your browser accepts cookies, how to filter and manage cookies, and how to delete cookies at the end of a session.
- If you remove or block cookies, this may negatively impact your experience of our Website and you may not be able to access all parts of our Website.
- Many third party advertising services allow you to opt out of their tracking systems, by giving you the opportunity to opt out by way of a pop-up before downloading cookies to your device.
- Updates TO THIS POLICY
We may update this Cookies Policy from time to time. When we make changes, we’ll update the “Last updated” date at the top of the Cookies Policy and post it on our sites. We encourage you to check back periodically to review this Cookies Policy to ensure that you are aware of our current Cookies Policy.
PRIVACY POLICY
- INTRODUCTION
This document sets out the privacy policy of Luke Lambert and Hayley Lambert ABN 25 412 713 097 (referred to in this privacy policy as ‘we’, ‘us’, or ‘our’).
We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.
By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.
We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.
- TYPES OF PERSONAL INFORMATION WE COLLECT
The personal information we collect may include the following:
- name;
- mailing or street address;
- email address;
- social media information;
- telephone number and other contact details;
- age;
- date of birth;
- credit card or other payment information;
- sensitive information as set out below;
- information about your business or personal circumstances;
- information in connection with client surveys, questionnaires and promotions;
- your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;
- information about third parties; and
- any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.
- HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information either directly from you, or from third parties, including where you:
- contact us through our website;
- receive goods or services from us;
- submit any of our online sign up forms;
- communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter) or otherwise;
- interact with our website, social applications, services, content and advertising; and
- invest in our business or enquire as to a potential purchase in our business.
We may also collect personal information from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. Cookies are small files that store information on your computer, mobile phone or other device and enable and allow the creator of the cookie to identify when you visit different websites. If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.
We may use Google Analytics to collect and process data, including when you use third party websites or apps. To find out more see How Google uses data when you use our partners’ sites or apps.
- USE OF YOUR PERSONAL INFORMATION
We collect and use personal information for the following purposes:
- to provide goods, services or information to you;
- for record keeping and administrative purposes;
- to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;
- to improve and optimise our service offering and customer experience;
- to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
- to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
- to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and
- to consider an application of employment from you.
We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.
(Sharing of your Information) We may need to share your personal information with third parties, including third party payment partners, and any third party goods or service providers you select to engage using our website. You consent to the sharing of your personal and sensitive information with these third parties as required to provide you with the services.
- SENSITIVE INFORMATION
We may collect sensitive information about you during the course of providing you services. The type of sensitive information we may collect includes your health information, including information relating to allergies, and dietary requirements.
We will only collect this sensitive information where you consent and provide us with this information. If you consent, your sensitive information may only be used and disclosed for purposes relating to providing you with our services and data analytics and/or referring you to third party good and service providers in circumstances where we cannot obtain your consent.
Your sensitive information may also be used or disclosed to comply with our legal obligations.
- SECURITY
We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.
- LINKS
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
- REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION
If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
- COMPLAINTS
If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.
- CONTACT US
For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
Name: Privacy Officer
Email: hayley@df4k.com.au
Our privacy policy was last updated on 26 January 2022.